+255 699 999 999
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+255 679 009 999
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reservations@coastal.co.tz
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Taxes and Fares
Taxes and Fares
Airport Service Tax
The Tanzanian Government has mandated an airport service tax for all passengers embarking on a flight from a Government airstrip; that is most tarmac airstrips in Tanzania‚ except a few privately owned ones and bush airstrips in national parks and game reserves.
Safety Fee
The Tanzanian Civil Aviation Authority (TCAA) has also been authorized by the Government to collect a safety fee which goes to cover the costs of air traffic control and managing the airspace.
Charged Amounts
The applicable taxes currently sum up as follows:
Domestic flights
• USD 15 per person out of government airstrips
• USD 5 per person out of private and bush airstrips
International flights from Tanzania
• to Kigali (RW): USD 92 per person
• to Nairobi (WIL): USD 62 per person
International flights to Tanzania
• from Kigali (RW): USD 92 per person
• from Nairobi (WIL): USD 72 per person
Please note that private airstrips may charge additional passenger fees. This may vary in time beyond our control.
Taxes in Coastal Tickets
The payable amount of taxes is calculated and added to the cost of the ticket automatically every time a ticket is issued. That means‚ should any amendment occur to a confirmed booking‚ the value of the taxes could change depending on factors beyond the control of Coastal. Please note that taxes may also be subject to currency fluctuation.
Cancellation Policy
A Cancellation Fee will be levied for cancelled tickets
Cancelled more than 28 days before travel date: 50% Cancellation Fee (100% for National Parks).
Cancelled less than 28 days before travel date or No Show: 100% Cancellation Fee
The value of the 50% remaining on a ticket cancelled more than 28 days before travel date, will be processed as a credit note to the passengers account, to be applied to the cost of future travel to be utilised within six months of the cancelled date of travel.
Refunds and Credits
No refunds will be paid for ticket cancellations or No shows
Promo Fares: Once issued, tickets are non-refundable and non-transferable.
Credits are not redeemable for cash and are subject to seat availability at the time of rebooking.
Inducement Flights
What are inducement flights?
Coastal Air operates a number of routes that are pioneer routes for which demand is not high enough to allow regular daily operation. These routes therefore require the incentive of a minimum number of passengers per booking to induce us to operate the flight. A list of these flights and their corresponding inducement seats can be viewed below.
| INDUCEMENT ROUTES | INDUCEMENT SEATS |
| Flights to or from Dolly for Kiligolf | 2 |
| Flights to or from Selous | 2 |
| Flights to or from Selous | 2 |
| Flights to or from Ruaha | 2 |
| Flights to or from Songosongo | 4 |
| Flights to or from Kigali | 4 |
| Flights to or from Serengeti/ Mwiba | 2 |
| Flights to or from Tarangire / Kuro | 2 |
| Flights to or from Pangani (Kwajoni) | 2 |
| Flights to or from Rubondo | 4 |
| Flights to or from Migori (KE) | 2 |
| Flights to or from Tarime | 2 |
| Flights from Serengeti to Ruaha/Selous | 4 |
The Refund Policy of Inducement:
Each flight is checked 48 hours before departure‚ should the minimum inducement be met‚ a refund will be allowed.
Note‚ that full paying passengers seats exclude staff and standby seats.
The request for refund has to be made in writing to reservations@coastal.co.tz.
Once refund is approved reimbursement will be arranged.
