SAFETY

ISSA CERTIFICATION

Coastal Travels Limited is pleased to announce that‚ it has successfully completed the IATA Standard Safety Assessment (ISSA) designed for commercial passenger and/or cargo operators and the airline is now on the ISSA registry. The ISSA program is a global safety standard for commercial operators not covered by existing programs.

The IATA Standard Safety Assessment (ISSA) Program is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline.

This achievement is a reflection of Coastal Travels Limited’s commitment to safety and compliance. With the dynamic aviation market today, particularly with regards to how it affects traveling passengers globally, it is critical that airline operators raise their standards with regards to safety and compliance. This is what Coastal Travels Limited has achieved with this certification from IATA.

Coastal Travels Limited, being the pioneer safari operator in Tanzania, has been awarded this prestigious ISSA certification by IATA to validate its compliance to globally accepted safety standards and recommended practices.

Quote from MD

“We have remained focused on safety being the top of our agenda. Having completed 2 years of vigorous training and assessments of our pilots and introducing 2-crew MCC (Multi-Crew Coordinated) cockpit, we are now delving deeper. Our team go through regular re-evaluation – there is a constant eye on our day-to-day operations and ensuring that we are following our Standard Operating Procedures (SOPs). It is an everlasting journey with an elusive destination, but contributes to passenger reassurance and comfort. That chronic sense of unease is what will keep us alert and ready to respond.

The continual training and assessment of our pilots has further evolved, as we have established a Standards department responsible for ensuring that all of our pilots and all of our flights follow the Coastal standard. We take feedback from multiple sources, including our own internal reporting, feedback from customers and other operators, to bring our teams to task.” – said Capt. Maynard Mkumbwa, Managing Director of Coastal Travels Limited

 

Additional luggage?

More Luggage, No Problem! We have an XL seat class available. If guests need to take more luggage they can book a premium class seat which allows them to carry 30kg (66lbs). These seats are subject to availability. We may be able to accommodate even more weight if informed well ahead of time, however we will have to charge an additional seat on the plane. Or we could suggest booking the entire aircraft for sole use on private charter basis. If you arrive in Tanzania without prior baggage reservation, your extra luggage may have to be re-routed on a later flight.

Excess luggage not needed during the safari?

Tanzania has tropical weather hence you don’t need to carry around the heavy layers of winter clothing that you may have worn from your origin point.  We provide storage facilities in Dar es Salaam at our Airport Office in Terminal 1; you can leave any luggage not needed and can then pick up at the time of leaving the country.

Oversized bags cannot be carried on your lap

Your safety is paramount in our operation. Unsecured objects in the cabin are hazardous!